Terms and Condition

I agree to the following terms and conditions:

1. I intent to use Personal BASIS Services to access evaluation SAP software for my personal reference purposes
2. I understand that all SAP instances are under evaluation INITIAL license, though the systems have complete functionality
3. I do not plan to copy, distribute or sell any information that I receive through accessing evaluation SAP Software
4. I understand that Personal BASIS Services I will be paying for does not include the actual SAP access, it comes free with Personal BASIS Support Services
5. I understand that the payment I will provide for Personal BASIS Services include professional services to support evaluation SAP systems
6. I agree to follow the rules of access:

a. No Account sharing permitted! One account = one person. Violation of this rule leads to immediate account locking with no money refunded.
b. No facilities for BASIS transactions permitted in any system (Like client creation/deletion, profile change, USER Creation)
c. No change to Logical Systems, RFC destinations will be tolerated
d. No system failure actions will be tolerated, as destructive ABAP code, Client deletion or any other actions that can lead to systems instability of permanent failure
e. Amount of data to be transferred within systems is limited to 50 000 records.

7. I agree that does not care any liabilities for use of information I will have access are limited to the amount of payment for one month of Personal BASIS Service.
8. I understand that in case of violation of the rules mentioned in #6, my account will be disconnected and no money refunded
9. I understand, that my account can be moved to another system/client, I understand that I can request my account to be moved to ANY other system/client except Premium systems once a month at no charge.
10. Basis Support services is limited to the BASIS component of any system. We do not solve any IMG (Config) issues within Personal BASIS Services. We do not provide any desktop support. We do not provide any kind of training or any tips/tricks for any system. Any requests to be performed by us outside of the BASIS components would be charged as an additional fee based on our standard rate . Any additional work should be pre-approved and pre-paid. Accounts due to expire get expired in the Morning EST of the day of expiration.
11. I agree that all technical support is provided via the 24/7 ticket system at the web site. I will provide complete illustrated steps how to replicate the problem in order to assist technical support team to resolve issue in timely manner. Tickets with no customer reply for more then 24 hours will be closed by technical support team.
12. I agree that my account will be canceled with no money refunded in case of abuse of the tech support personnel. Using course language and impolite comments will not be tolerated. People who serving you have at least 15 years of experience working with the system. Have respect to their guidance.
13. I agree that does not provide any one-on-one training related to the issues on my PC, including SAP GUI installation issues.
14. Our all Subscribtion Not Renew Automatically, you have to make payment with same procedure for continue next month before expire your account.
15. Monthly accounts are valid for 30 days from the moment activated by our technical support team. Accounts can not be cancelled without any technical issue.
16.I agree that Company refresh IDES Data if any techinical issue come. so company are not responsible your data loss.

ECC (R/3) systems have complete functionality with all modules like MM, SD, FI, CO, HR, PM, PP,QM, ABAP etc.... All BW systems have the following components: BI, SEM, FINBASIS, PI_BASIS. All other systems have default components. All non-IDES systems are on the latest Support Packs available. All IDES systems are on Support Packs levels provided by SAP for IDES environment. We do not upgrade Support Packs on IDES systems - it is impossible.
Company guarantee 24/7 access and support. If system(s) will be not available for more then 3 hours, you will receive one day free of Support Services.